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Forum performance

To: brass-band@xxxxxxxxxxxxxxxxxx
Subject: Forum performance
From: njh@xxxxxxxxxxxxxxxxxx (Nigel Horne)
Date: Thu, 07 May 1998 08:46:36 GMT
Organisation: Wharfedale Computers Ltd.
Priority: low
Reply-to: brass-band@xxxxxxxxxxxxxxxxxx

Visitors to the Brass Band Web Forum may have noticed poor performance recently
when attempting to login. I raised this issue with Delphi and received this
response that you may be interested in reading.

-Nigel

> I'm writing because we've recently had some system problems that have
> impacted the performance of your Forum. In the past few months we've
> grown from just a few thousand Forums to over 20,000.  This growth is
> exciting, but it's also put a strain on many of our systems. 
> 
> I wanted to personally apologize for these problems and to assure you 
> that we're acting quickly to address them.  In the past two 
> weeks we've:
> 
>  - significantly increased the speed of our connection to the Internet 
>  - deployed a faster, more efficient version of the message board 
>    software
>  - added more storage and computing power
>  - established a new partnership with a top-tier ad serving company 
>    to deliver more relevant information, with minimal page-loading time
> 
> We realize that there are still other issues we need to address as we 
> grow. Your input is important as we plan for thousands of additional 
> Forums. Please let us know your comments and suggestions.  You can 
> contact me directly by replying to the message or you can post a 
> message in the "Hosts' Forum" which is accessible at: 
> 
>   http://forums.delphi.com/m/main.asp?sigdir=forumoperator
> 
> As of today, 
>      your Forum has had 82 visitors 
>      and there are 51 messages in your message board.  
> 
> We want to make your forum, Brass Band Forum, successful.  The vitality 
> of Delphi is tied to your success and the success of other Forums. 
> 
> "Success" for you probably means more visitors and more messages; 
> success for Delphi means:
> 
>  * helping you easily communicate with your friends, family, and 
>    other contacts
>  * providing quick response
>  * providing the best features that give you more control 
>    within your Forum
> 
> Once again, we apologize for the recent problems.  Feel free to post 
> the first part of this message in your Forum so your participants know 
> we're making improvements as fast as we can.
> 
> Your message board is accessible directly at:
> 
> http://forums.delphi.com/m/main.asp?sigdir=brassband
> 
> Reminder:
> 
> If you haven't had a chance, be sure to check out the Beta release 
> of the new Control Center for your Forum.  We'll be releasing the 
> enhancements officially shortly. Your Control Center is 
> available at:
>  
>  http://forums.delphi.com/m/sigcom/controlcenter.asp?sigdir=brassband
> 
> Thank your for building YOUR community on Delphi.
> 
> Best regards,
> 
> Rusty Williams
> Vice President

-- 
Nigel Horne. Arranger, Composer, Conductor, Typesetter.
njh@xxxxxxxxxxxxxxxxxx http://www.smsltd.demon.co.uk/music.htm


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